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Publications

Transforming the Global Fishing Industry: The Marine Stewardship Council at Full Sail?

Case Abstract The Marine Stewardship Council (MSC) is an non-government organisation (NGO) – headquartered in London and established by the World Wildlife Fund (WWF) and Unilever in 1997 to set up a certification and eco-labelling system for sustainable fishing. The case describes the MSC’s initial and more recent challenges including the Tragedy of the Commons, a wide range of less willing stakeholders, and the complexity of certifying fisheries on sustainability criteria. It also outlines management decisions to meet at least some of the challenges: improved transparency and engagement with stakeholders, new governance structures and certification methodologies. For the learning objectives, the participants should: (1) see the challenges associated with the certification of sustainable business practices (in general and... »

City Water Tanzania

30 June 2007 | Cases | Resources

Case Abstract The first part of the case examines how the Tanzanian government intends to address a pressing deterioration in the infrastructure and services of Dar es Salaam’s Water and Sewerage Authority (DAWASA). The decision process unfolds in the spring of 2002, on the heels of the Cochabamba uprising and increasing dispute over the involvement of the World Bank and the International Finance Corporation (IFC) in other water development projects in Ghana, Mauritania and South Africa. Part B describes Tanzanian government’s privatization of DAWASA. It details the terms of the lease contract with an international operator, City Water, discussing the alternatives that were considered and discarded, the bidding process, and the roles and motivations of the parties. Part... »

Kimpton Hotels: Balancing Strategy and Environmental Sustainability

30 June 2006 | Cases

Case Abstract Michael Pace faced a dilemma. He was Kimpton Hotels’ West Coast Director of Operations and Environmental Programs, General Manager of its Villa Florence Hotel in San Francisco, and the main catalyst for implementing its “EarthCare” program nationally. He was determined to help the boutique hotel chain “walk the talk” regarding its commitment to environmental responsibility, but he also had agreed not to introduce any new products or processes that would be more expensive than those they replaced. Now that the first phase of the program had been implemented nationwide, he and the company’s team of “eco-champions” were facing some difficult challenges with the rollout of the second, more ambitious, phase.... »

Purchasing Strategies and Sustainability: The Migros Palm Oil

30 June 2006 | Cases | Consumption, Supply Chain

Case Abstract In 1999, a specific theme began to emerge in the Swiss media: the role of the palm oil industry in the deforestation of the rainforest. Given this development of the public debate, the retailer Migros began to investigate purchasing sustainable palm oil for its products. To increase the legitimacy of Migros’ efforts and to gain support by experts, Migros began to collaborate with WWF Switzerland. Jointly, the two parties developed their own standard on sustainable palm oil production. When Migros purchased the first palm oil supplies complying with this standard, Migros began to fuel the public debate. It now communicated to the public that the palm oil industry was a problem and that Migros was not... »

Hindustan Lever: Leaping a Millennium

30 June 2006 | Cases | Development, Finance, Marketing

Case Abstract Sharat Dhall was on his way to his senior colleagues to deliver a progress report on his most recent activities and the project in general. As a sequel to Project Millennium, 1 HHL had brought together a team to help implement a daring new growth blueprint. It consisted of seven new business initiatives that would drive the company’s ambition to continue to double its turnover every four years. Sharat was a project manager for “project shakti” – Hindustan Lever’s (HLL) rural initiative that had been running for four years. It was once again time for a reality check on whether the project was delivering. Project Shakti, one of the seven new initiatives, charted out an ambitious... »